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Sr. SAP Basis Administrator

O.C. Tanner develops employee recognition and rewards programs that help companies appreciate people who do great work. As part of that effort, we build large-scale, international, multi-million user web and mobile applications used by Fortune 500 companies.

We are looking for a Sr. SAP Basis Administrator who is an outstanding team player with positive attitude who is smart with high energy to help us deliver a service that our customers can count on.

  • Drive and influence technical infrastructure design decisions for various SAP solutions across various functional areas
  • Ability to research and find solutions
  • Architect, design and orchestrate the delivery of new business enabling technologies
  • Partner with External Service Providers to deliver future SAP solutions strategies
  • Orchestrate key proof of concept pilots/programs to assess the potential business value of new business SAP functionality/technologies
  • Lead the design and implementation of solutions across business units with primary responsibility for various SAP modules
  • Drive and articulate the SAP infrastructure roadmap, driving business value by influencing customers to leverage existing investments whenever possible
  • Engage in project/release scoping discussions with business units to understand business requirements and complexity to ensure the appropriate SAP infrastructure services and capabilities are available
  • Lead and conduct design reviews, technology reviews, direct vendors (if any) and interface with SAP OSS for problem management
  • Release (cutover) planning, articulate and determine timelines for various cutover activities, serve as a technical escalation point and SME for various SAP infrastructure technologies
  • Partner closely with infrastructure teams and suppliers on architectural design, application upgrades, release and project implementations, capacity management and system performance
  • Collaborate with other technical resources (Hardware, OS, development, functional, etc.) for support, production issues, and problem resolution
  • Provide Basis expertise for a multiple SAP production environment
  • Resolve business critical break-fix production support issues
  • Define and develop SAP administration standards, system installation and upgrade procedures, and checklist
  • Trouble shoot and resolve critical SAP issues in a timely manner
  • Design, develop and maintain multiple SAP Clients and associated build processes
    Refresh SAP systems
  • Technical troubleshoot, analyze, research on software patches, provide impact analysis and checklist
  • Manage multiple SAP releases, performance management and tuning of applications, and database management
  • Understand the dependencies in an enterprise environment
  • Manage the workload between multiple SAP projects
  • Put automation and DevOps knowledge into practice


  • At least 5 years of expertise in various SAP systems like ECC- S/4 Hana, Hybris/C4, Hybris Datahub, Fiori, SAP PO, Bods, Apache Web Servers, Solr Servers, Bamboo, Solution Manager, Analytical Cloud, and SAP Cloud IDP
  • Experience in configuring and maintaining Charms/CTS+, Hybrid deployments
  • Experience in Solution Manager 7.1 and 7.2: installation and execution of setup, managed system configuration, technical monitoring
  • Ability to learn new technologies (e.g., More Solution Manager, SAP SSO, Cloud, etc.)
  • Experience of SAP administration in HANA and Oracle environments
  • Experience with SSL SAML, Active Directory, Windows and Unix/Linux based OS
  • Disaster Recovery, Point-in time expertise, and High Availability experience
  • Prior experience to include software installations, upgrades, support activities, applying support/enhancement packages, defining system installation and sizing plan
  • Well versed with the SAP technologies and technology roadmap
  • Multiple full life cycle implementations Excellent communication, interpersonal and documentation skills
  • Solid understanding of SAP implementations, Agile and Activate methodology
  • Experience of Security, compliance, GDPR, Data sovereignty guidelines
  • Experience working on Standardization and Automation
  • Experience in Shell script